clara shih
ceo and c0-founder, hearsay social
Marshall Scholar, Class of 2005 (Oxford University)
“The much bigger opportunity for companies is to think of social business much more strategically. It’s not just about marketing. It’s an opportunity to completely rethink your entire client engagement model.”
-Clara SHIH
INNOVATION
Clara Shih is CEO and Co-Founder of Hearsay Systems, the leading Advisor Cloud company used by over 150,000 advisors and agents to deliver personalized relationships at scale with AI-assisted automation. Clara developed the first social business application in 2007 and subsequently authored the New York Times best-seller, The Facebook Era, and its sequel, The Social Business Imperative. Clara is a member of the Starbucks board of directors and previously served in a variety of technical, product and marketing roles at Google, Microsoft and Salesforce.com.